Mitel: Latest SIP Handset 6873i

4th Mar, 2016 - in All Blogs - by e4k

The 6873i is the latest SIP phone to come out of Mitel.

Mitel handset

Mitel Handset









Well I’ve had this Mitel handset for about a week now, so it’s time to review it properly, warts ‘n’ all.

My initial thought as I unpacked it was “this looks and feels like quality”.  It certainly has a good weight to it which make it feel substantial and robust. I was particularly impressed at the size of the screen – the large screen means setting it up (once we’d ironed out the issues below) was a joy to interface with as it provides big clear icons and simple menu structure.

On the point of the screen, I do have to point out that it’s quite shiny so our office lights reflect off the screen, however it doesn’t seem to cause a problem.  The touch screen also works really well and I’ve not had any problems.

I would recommend that you check the compatibility of USB headsets as we have tried a range of headsets, and I can confirm that the Jabra Evolve 80 work really well (volume control, mute and answer/release) but any cordless USB device seemed to be rather temperamental. Which for a top of the range handset is disappointing.

Bluetooth:  whilst this is a great feature we couldn’t get the handset to connect with any of the Bluetooth device we had in the office

We had a few issues getting it set up, however it turned out to be the way we had our existing SIP handset configured, once that was sorted, the set-up was straightforward.

Overall, it’s a lovely looking handset, useful features and well designed.  So long as you don’t require a headset you’ll have no problems with this Mitel unit.






This Executive model has

  • 7” Touchscreen
  • 24 lines with HD quality sound
  • a wideband speakerphone
  • Powered USB (means you can change your mobile phone)
  • The latest 4.0 Bluetooth module
  • PoE Class 3
  • YouTube Video: